Yorkshire’s leading business telecoms provider, Intouch Advance, has been awarded a 24-month contract to deliver mobile, voice and data communications services to the 17 schools that comprise one of Wakefield’s leading educational establishments, Outwood Grange Academies Trust, OGAT. The contract is worth £80k over the next two years.
The equipment supplied to OGAT – one of the highest performing and cost-efficient chains of academies in the country ̶ includes 120 mobile devices. Mobile voice and data communications are the key services supplied as part of the contract, whilst MiFi dongles enable more than one device at a time to connect wirelessly to the Internet.
Mathew Lister, Assistant Director of ICT, OGAT, said, “All staff members who manage the schools, as well as principals have received one of the mobile devices. The complete asset management of all these is handled extremely well by Intouch Advance, which saves us a great deal of time and effort. By placing our telecoms requirements in their hands, we can focus on our core educational tasks with confidence, knowing our communications needs, for both teaching and administration, will be met.”
“Intouch Advance helped OGAT identify the right voice and data services at the right price to suit our requirements perfectly and we are now expecting savings of 50% to be made over the course of the contract compared to our previously-supplied services; that amounts to more than £33k, which also include an £11,400 technology fund. Helping ensure this is achieved – and may even be surpassed – monthly audits of our account are conducted by Intouch Advance that will highlight any further possible cost savings that might be made as we go along.
“When Intouch Advance submitted their bid, one of their promises included that each call to them with any enquiries would always be answered within three rings. Well, every time I’ve called so far, it’s been answered after one! Intouch Advance customer service simply far outstrips anything we’ve experienced in the past from previous suppliers.”
Commenting on the contract award, Simon Pollard, Intouch Advance CEO, said, “Outwood Grange Academies Trust is a significant win for us. Although the opportunity originated by word-of-mouth referral, as many of our new business opportunities do, we still undertook a tough, full and formal tender process and competed with other suppliers. Naturally, we’re delighted our bid won, though we’re confident that what we have to offer and the way we go about our business sets us apart.
“As communications experts, it’s important for us to provide our customers with the right services to suit their needs. We make it our business to fully understand a requirement before we suggest a bespoke service bundle so that our customers, in this case OGAT, can entrust the whole process to us, without worry and without taking their minds off their core activities.”