IMPROVED CUSTOMER SERVICE AND EFFICIENCY, WHILE REDUCING COSTS
Non-geographic numbers (NGNs) are telephone numbers which, rather than being assigned to a particular telephone line or circuit, provide callers with a contact number that gives no indication as to the geographical location of the line being called. Your customers dial through to a nationally recognised number and these calls are routed to any mobile or landline number you choose. The owner of the number can retarget the NGN to any other telephone line including geographic, mobile, international and other non-geographic numbers.
TRANSFER YOUR NUMBER AND TAKE IT WITH YOU
We can transfer your current business numbers quickly at little cost and provide a quality service in doing so. Take your chosen number(s) with you wherever you are located.
Enabling effective communication:
Your organisation can advertise a single national phone number, rather than having different regional numbers.
Gain a national image:
Showcase a simple point of contact amongst your customers, with our non-geographic numbers.
Ensures business continuity:
in the event of a premises move or a line fault at a site.
KEY FEATURES INCLUDE:
✓ Call routing by time of day or week plus call recording, announcements, voicemail, and network-based call queuing.
✓ Redirect your calls online at any time you want and for any period of time.
✓ Port your existing number to maintain continuity with your current customers.
✓ Managing large volumes of incoming calls so callers are less likely to encounter a busy signal and have to redial.
✓ 0800 and 0808 numbers – freephone numbers allowing customers to call you at no cost to them.
✓ 0844 numbers give you a national company presence, popular for customer service and support contact numbers.
✓ 0845 numbers enable customers to call at a low rate, anytime and from anywhere in the UK.
✓ 0871 numbers are popular as customer service and support contact numbers as they provide an opportunity to earn revenue from calls.