Hosted IP Telephone Systems & VoIP

Supporting Your Business Hosted VoIP Needs

Fixed lines are a crucial communication tool for businesses to keep in touch with clients, prospective customers, suppliers, and distant employees. We supply a complete Hosted IP telephony solution to suit your business so you can take advantage of all the benefits IP voice provides.

Fixed And Mobile Telephony Capabilities

The Horizon Hosted solution integrates an extensive range of fixed and mobile components via an easy to navigate web portal. This end-to-end cloud solution provides your business with everything from handsets to full administration access 24/7.

Intouch Advance will remove the burden placed on your internal IT departments as our dedicated customer service and support teams will manage any of your Horizon system changes or additions. Maximise employee productivity with user level access. Employees can manage their own calls effectively and efficiently.

Our hosted IP service is a carrier-grade distributed system with all the functionality and feature richness of an on-site PBX. Features include call diversion, hunt groups, call barring, voicemail and many more. Built in disaster recovery allows for custom made, pre-designed plans to be put in place in the event of a site outage. Incoming calls can be re-routed to any PSTN or mobile number giving your business total peace of mind and year-round service.

Market-leading VOIP telephony
supplied to your business by a Tier-1 carrier

Flexibility and cost savings
that aren’t possible from traditional voice solutions

Dedicated access solutions
to route calls from your chosen IP-enabled system

Horizon IP Services

Horizon offers a range of business-focused features with an emphasis on control and administration through the web that takes the burden away from your customer’s IT team. Local administrators manage and configure the system according to the organisation’s needs. Employees can then manage their calls easily and effectively, maximising individual productivity. Horizon is delivered as a one-stop, end-to-end solution, and provides everything from handsets to access to the core network.

✓ Empower your staff with ‘one number anywhere’: Horizon conveniently integrates fixed and mobile telephony so that you never miss a call. Your customers only need a single number to simultaneously contact your desk phone and mobile; a single voicemail box can be accessed from each device.

✓ An on-demand service with no hidden costs: Horizon is a fully hosted solution, providing you with all the feature richness of an onsite PBX on a simple per seat basis. There are no major hardware investment, financing or maintenance costs to consider.

✓ A business continuity solution: Unexpected events such as snow, floods, strikes or utility roadworks won’t disrupt your business. As Horizon is Cloud based, the service provides business continuity and disaster recovery features that ensure you don’t miss a call, whatever the circumstances.

✓ Ideal for home and flexible working: Horizon makes flexible working a reality. For employees that work away from the office or spend their day on the road, Horizon’s soft client app and mobile twinning capabilities ensure employee productivity, no matter their location.

✓ Number #1 choice: Keep your existing numbers or get new ones. Your business can have total flexibility with the numbers you present, advertise and use. Extend your business reach and use any local number in any location.

✓ Features you can easily control: An extensive range of call handling and management features, all operated through an easy-to-navigate web interface for effortless day to day control.

✓ True unified communications: Horizon provides a route towards a true unified communications experience. The new collaborate application combines video calling, instant conferencing, presence and instant messaging to boost business productivity.

✓ New features immediately: The capacity of Horizon is limitless. Your business will get new features, additional bolt ons and optional applications as soon as they are released on the Horizon platform. Horizon strives for continual development with system updates applied regularly.

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