WiFi Calling2019-04-12T13:54:15+00:00

WiFi Calling

What Is WiFi Calling?

WiFi calling is a service for Android and iOS smartphones that gives your users the ability to make and receive calls over a WiFi connection, instead of using a mobile network. Most WiFi networks are compatible with this service, including your home broadband and public connections in coffee shops, airports and train stations.

Most of the popular smartphone devices now have WiFi calling capabilities, this includes the newest Apple and Android handsets. There are no additional charges for using WiFi calling and it is a perfect solution for making calls when network availability is limited.

How to Enable and Make a WiFi Call

WiFi calling is quick and easy to set up. Simply connect your phone to a WiFi connection, ensure that the latest software version is installed, and switch on WiFi calling in the handset settings.

The process can differ depending on the manufacturer of your handset, the operating system type and version. Generally there will be a WiFi Calling option in your handset settings that you can enable. Please see our Intouch Advance help guide on how to set up WiFi calling on some of the most popular smartphones:

Enable WiFi Calling on Apple iPhone X, XR, XS and XS Max

  • Connect your phone to WiFi
  • Tap Settings Phone > WiFi Calling
  • Turn the WiFi Calling on This iPhone setting on

Enable WiFi Calling on the BlackBerry Priv and BlackBerry DTEK50

  • Connect your phone to WiFi
  • From the home screen, tap the Apps icon
  • Scroll to and tap Settings
  • Tap More (in ‘Wireless & networks’ section)
  • Set the WiFi Calling toggle switch to On.

Enable WiFi Calling on the EE Harrier and Harrier Mini

  • Connect your phone to WiFi
  • From the home screen, tap the Apps icon
  • Scroll to and tap Settings More (in ‘Wireless & networks’ section) > Mobile networks
  • Tap the WiFi Calling switch to enable it

Enable WiFi Calling on the Google Pixel, Pixel 2, Google Pixel XL and Pixel XL 2

  • Connect your phone to WiFi
  • From the home screen, swipe up from the bottom
  • Tap Settings More (in wireless & networks)
  • Tap WiFi Calling
  • Tap the WiFi Calling switch to On

Enable WiFi Calling on the HTC M9, M10, U11, U11 Life and Desire 530

On the HTC M9, HTC M10, Desire 530:

  • Connect your phone to WiFi
  • From the home screen, tap the Phone icon
  • Tap the Menu icon
  • Tap the WiFi Calling switch to On

On the HTC U11:

  • Connect your phone to WiFi
  • From the home screen, tap the Phone icon
  • Tap the Menu icon
  • Tap Settings
  • Tap the WiFi Calling switch to On

On the HTC U11 Life:

  • Connect your phone to WiFi
  • From the home screen, tap the Phone icon
  • Tap the Menu icon
  • Tap Settings
  • Tap Calls
  • Tap the WiFi Calling switch to On

Enable WiFi Calling on the Huawei P10, P20 and Mate20

Huawei P10, P10 Lite, P10 Plus, P20 and Mate20:

  • Connect your phone to WiFi
  • From the home screen, tap Settings
  • Tap More
  • Tap WiFi calling
  • Tap the WiFi calling switch to Enable

Enable WiFi Calling on the LG G4, G5, G5 SE, K4 2017, K8, K8 2017, K10 2017, Nexus 5X and X Cam

LG G4, G5, G5 SE, X Cam, K4 2017, K8, K8 2017, K10 2017:

  • Connect your phone to WiFi
  • From the home screen, tap the Apps icon
  • Scroll to and tap Settings
  • Under the Networks tab, scroll to and tap Call
  • Tap the WiFi Calling switch to enable it

LG Nexus 5X:

  • Connect your phone to WiFi
  • From the home screen, tap the Apps icon
  • Scroll to and tap Settings More (in ‘Wireless & networks’ section) > WiFi Calling
  • Slide the WiFi Calling toggle to the right to turn WiFi Calling on

Enable WiFi Calling on the Microsoft/Nokia Lumia 550, Lumia 640, Lumia 640 XL, Lumia 650, Lumia 950 and Lumia 950 XL

  • Connect your phone to WiFi
  • Swipe left from the Home Screen and tap Settings
  • Tap Mobile + SIM
  • Tap SIM settings
  • Slide the WiFi Calling toggle to the right to turn it on

Enable WiFi Calling on the Samsung Galaxy S9, S8, S7, S6, S5, A5 and A3

Samsung Galaxy S10, S10+, S9, S9+, S8, S8 Plus, S7, S7 edge, A3 (2018), A5 (2018):

  • Connect your phone to WiFi
  • From the home screen, tap Phone
  • Tap the Menu icon
  • Tap Settings
  • Scroll down to the WiFi calling switch and toggle it On

Samsung Galaxy S6, S6 Plus, S6 edge, S6 edge Plus, A3 (2016), A5 (2016):

  • Connect your phone to WiFi
  • From the home screen, tap Phone
  • Tap More in the top right corner
  • Tap Settings
  • Scroll down to the WiFi calling switch and toggle it On

Samsung Galaxy S5, S5 Neo:

  • Connect your phone to WiFi
  • From the home screen, tap Phone
  • Tap the Menu icon
  • Tap Settings
  • Tap Call
  • Scroll down to the WiFi calling switch and toggle it On

Enable WiFi Calling on the Sony Xperia Z5, Z5 Compact, Z5 Premium, X, XA, X Compact, XZ and XZ Premium

Sony Xperia Z5, Z5 Compact, Z5 Premium:

  • Connect your phone to WiFi
  • From the home screen, tap the Phone icon
  • Tap Settings
  • Scroll down to WiFi Calling and tap the box next to it

Sony Xperia X, XA, X Compact, XZ, XZ Premium:

  • Connect your phone to WiFi
  • From the home screen, tap the Apps icon
  • Tap Settings
  • Tap More
  • Tap WiFi Calling
  • Set the WiFi Calling toggle switch to On

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