Deliver Any Number, Anytime from Anywhere
Inbound is a cloud-based telephone service for both geographic and non-geographic numberss that provides online access to a full range of call routing, monitoring and management tools to empower your business and drive customer service. From simple call routing through to comprehensive call centre services, Inbound is packed with features to help you better manage incoming calls – generating greater business efficiency, resilience, flexibility, and better customer service.
Through Intouch Advance, Inbound puts you in control and not reliant on network operators to make changes on your behalf, enabling businesses to make changes securely and get instant access to reports that meet business timescales. Inbound also provide a ready-made business continuity solution that can instantly direct calls to another location, either manually or automatically, should there be an outage.
✓ Multi-purpose: Use the service to effectively manage everyday calls, enabling employees to work more flexibly, or as a robust business continuity solution.
✓ Easy-to-use: The entire service is designed to be jargon-free, intuitive enabling greater productivity, very quickly.
✓ Immediate set up: Everything is online and so directly feeds into our network, unlocking the ability to make changes to call plans, announcements, and other features instantly.
✓ No capital outlay: No setup costs mean that Inbound can be funded out of operational spend, enabling quick decision-making and implementation.