Horizon IP Services

Fixed and Mobile Telephony Capabilities

Horizon offers a range of business-focused features with an emphasis on control and administration through the web that takes the burden away from your customer’s IT team. Local administrators manage and configure the system according to the organisation’s needs. Employees can then manage their calls easily and effectively, maximising individual productivity. Horizon is delivered as a one-stop, end-to-end solution, and provides everything from handsets to access to the core network.

✓ Empower your staff with ‘one number anywhere’: Horizon conveniently integrates fixed and mobile telephony so that you never miss a call. Your customers only need a single number to simultaneously contact your desk phone and mobile; a single voicemail box can be accessed from each device.

✓ An on-demand service with no hidden costs: Horizon is a fully hosted solution, providing you with all the feature richness of an onsite PBX on a simple per seat basis. There are no major hardware investment, financing or maintenance costs to consider.

✓ A business continuity solution: Unexpected events such as snow, floods, strikes or utility roadworks won’t disrupt your business. As Horizon is Cloud based, the service provides business continuity and disaster recovery features that ensure you don’t miss a call, whatever the circumstances.

✓ Ideal for home and flexible working: Horizon makes flexible working a reality. For employees that work away from the office or spend their day on the road, Horizon’s soft client app and mobile twinning capabilities ensure employee productivity, no matter their location.

✓ Number #1 choice: Keep your existing numbers or get new ones. Your business can have total flexibility with the numbers you present, advertise and use. Extend your business reach and use any local number in any location.

✓ Features you can easily control: An extensive range of call handling and management features, all operated through an easy-to-navigate web interface for effortless day to day control.

✓ True unified communications: Horizon provides a route towards a true unified communications experience. The new collaborate application combines video calling, instant conferencing, presence and instant messaging to boost business productivity.

✓ New features immediately: The capacity of Horizon is limitless. Your business will get new features, additional bolt ons and optional applications as soon as they are released on the Horizon platform. Horizon strives for continual development with system updates applied regularly.