…from simple products such as inbound number management and cloud PBX facilities, through to highly bespoke contact centre environments.
…across different media including chat, email, SMS, web, social media and voice and can integrate with a vast range of hardware and software modules.
…the market-leading capabilities for multichannel queuing and shielding contact centres from peaks in demand and automate enquiries intelligently.
…through secure, intuitive web portals, giving you unprecedented agility and control.
…including PBXs, automated call distribution (ACD) systems, CRM and WFM, to deliver communications-enabled business processes (CEBP) which help you increase efficiency and personalise customer service