Call recording

Improving your customer service levels, dispute resolution and staff training with call recording.

  • Cost effective and user friendly system
  • Analyse business operation
  • Export call into an e-mail.

Our call recording systems connect to your…

…new or existing telephone system to capture either all of your calls or calls for just certain extensions. They enable you to hold details of your client communications.

  • Gain a better understanding: of how your business is operating and how to optimise performance
  • Identify: and remove unnecessary costs.
  • Enhance: your customer service levels
  • Improve: staff training, motivation and productivity
  • Protect your business: against fraud and meet legal obligations
  • Use our cost-effective: and user-friendly system
  • Export: once recorded you can listen and export calls into an e-mail.

Intouch Advance, Festival Building, Ashley Lane, Shipley, BD17 7DB. Tel: 0844 568 0000