Telephone System Maintenance

Intouch Advance operates a PABX Maintenance arm that provides a proactive, innovative and accountable approach to the management of Group PABX maintenance requirements without the complications of being a direct supplier.  By utilising our market knowledge and supplier relationships we assist companies in reducing maintenance expenditure and consolidating services providing a one stop shop without the need of having to compromise on quality of service.

Intouch Advance provides telephone system service and support contracts alongside day to day assistance with any changes to your business telecoms hardware.

We specialise in pulling together a single supplier contract for all UK sites irrespective of location and manufacturers product to reduce costs and simplify management of faults and upgrade work through Intouch Advance as a central supplier.

When combined with our suite of IP telephony solutions it enables us to take full control of all telephony hardware management issues and provides a total end to end solution for our clients who require a completely managed solution.

As a service client you will be appointed a named account manager to assist with all fault resolution and day to day changes, as we also generally manage all of our service clients' network services ,we offer a complete end to end solution for all problems encountered from the carrier level right through to the desk top.

All logged faults are call recorded and our internal quality control system ensures you receive the very best level of service available.

You will not be passed from pillar to post when you need someone to take accountability for your business telecoms services.

We can take the pain and confusion away from managing an estate of UK sites naturally resulting in a reduction in your costs through consolidation of services whilst saving time in the process.