Awards & Endorsements

“Our awards and endorsements are deserved recognition for our commitment to providing the highest levels of customer service, the lowest costs and the latest products and services for our clients.”

Simon Pollard, CEO of Intouch Advance

We pride ourselves in delivering an award winning customer service that is often hard to find in the telecommunications industry.

  • Testimonials from our customers and partners endorse our key strengths
  • Our awards reflect the recognition for our drive, growth and successes from the telecoms industry
  • We value your views and feedback, please contact us.

The proof is in the pudding…

…our key strengths are reflected in the LinkedIn testimonials, which our CEO Simon Pollard continues to receive from customers and partners alike.


Ian Hilton
"I have known and worked closely with Simon now for the past 14 years, Simon is one of those exceptional people who seems to achieve in 1 day what most of us take a week to do, he is very [...]"

Just one of many endorsements on LinkedIn

Graham Kedzlie
"Having known Simon for 10 years, I can only admire his dedication, work ethic and professionalism in building Intouch Advance into such a fantastic business. One of Simon’s major strengths is [...]"

Just one of many endorsements on LinkedIn

Allison Baines
"Simon Pollard is a great person to work for. Having been with the company over seven years now he has always supported me and I have progressed rapidly through the company to my current [...]"

Just one of many endorsements on LinkedIn

Bob Falconer
"At Gamma we have been supplying Simon and Intouch advance with wholesale services for over 10 years. it's been a great relationship; we invest in the core national infrastructure and Intouch [...]"

Just one of many endorsements on LinkedIn

Mark Cawood
"Simon is totally customer focused with a will do attitude. Wont accept "computer says No". Simple measurement how many clients stay with him."

Just one of many endorsements on LinkedIn

Andrew Hickerson
"Simon is a highly motivated and goal orientated leader. This, and his attention to detail, has ensured his continued success and growth of his telecoms portfolio."

Just one of many endorsements on LinkedIn

Craig Mitchell
"Our organisation has worked with Simon and his organisation to establish a cost effective telecomms package. Professional and competent service provided. Delivers on promises."

Just one of many endorsements on LinkedIn

David Evans
"I first met Simon back in 1996 and asked him to provide an overview of the telecomms spend. As I moved company I asked him to provide the same service and he was able to manage the complexity of [...]"

Just one of many endorsements on LinkedIn

Tim Harrison
"I have worked with Simon for the last 8 years ,he is totally customer focused with a passion to offer his clients the very best customer experience . Simon genuinely cares about his customers , [...]"

Just one of many endorsements on LinkedIn

Jamie Levy
"Simon is an extremely professional, enthusiastic and focused individual with an unparalleled knowledge of the UK telco market place. Having worked with Simon on a recent mobile project he has [...]"

Just one of many endorsements on LinkedIn

Steve Harrington
"In all my years in telecoms I have met nobody who looks after their clients better than Simon. His work ethic and ability to make things happen is amazing and his ability to be flexible and [...]"

Just one of many endorsements on LinkedIn

Robin Batchford
"Simons approach is "Can do/Will do" and he has never deviated from this in the 10 years I have known him and his company Intouch. His "Can do/Will do" approach is mirrored in all of the people [...]"

Just one of many endorsements on LinkedIn

Danny Mylo
"Amazing work at sorting out my telecoms! Will be a client for life!"

Just one of many endorsements on LinkedIn

Andrew Giles
"Simon lives & breathes his subject matter and is the first person I would turn to for advise in the communications industry. His passion for his customers is second to none and that in [...]"

Just one of many endorsements on LinkedIn

Jon Jarrett
"Simon is a highly professional dedicated individual who offers professional advice at all times. I have worked with Simon on several occasions and hope to do so in the future."

Just one of many endorsements on LinkedIn

John Haw
"Simon is an inspiring individual that has the utmost integrity, belives in providing excellent service and is open and genuine. I would not hesitate to recommend Simon, his business or the way [...]"

Just one of many endorsements on LinkedIn

Daphne Pickles
"On Thursday, 14th February 2013, after a day of difficulties with our telephone system, we were informed by our existing engineer at 19:00 that our system could not be repaired, due to a surge of [...]"

Just one of many endorsements on LinkedIn

Kevin Moran
"I engaged with Simon to reduce the Society's spend on data/telecoms. I found him very straightforward to deal with, honest and keen to make a difference to our business. Almost overnight, our [...]"

Just one of many endorsements on LinkedIn

Scott Lee
"I have worked with Simon for a number of years and found both Simon and his team at Intouch to be very focused on delivering the best service and value to their customers and go the extra mile to [...]"

Just one of many endorsements on LinkedIn

Darren Goldsmith
"Simon is a focused and driven leader within his business. He has a clear strategy and is able to articulate this to his suppliers. He has a keen eye for detail and puts the customer at the heart [...]"

Just one of many endorsements on LinkedIn

Darren Stanley
"Simon has always looked after our businesses and find him a great guy to work with and we have now become good friends. Highley recommmend giving him a call."

Just one of many endorsements on LinkedIn

Cassandra Topp
"Simon at In Touch Advance has provided my company Topp Language Solutions Ltd with a fantastic bespoke telephone service. He has an in depth knowledge about his products and offers a wide range [...]"

Just one of many endorsements on LinkedIn

James Tingay
"Simon has provided us with a tailor-made solution for our telecoms needs and he has ensured that the transition between providers has been handled quickly and smoothly. I would recommend [...]"

Just one of many endorsements on LinkedIn

Matthew Worboys
"I have had the pleasure of working with known Simon the last 6 years and deem him to be a consummate professional, he has an extremely high level of knowledge in the telecoms industry and [...]"

Just one of many endorsements on LinkedIn

Andrew Poar ☏ ☏ ☏
"I have worked with Simon in more than once capacity since 2002. In that time I have seen Simon build a fantastically successful and customer focused organisation in Intouch Advance. I know the [...]"

Just one of many endorsements on LinkedIn

Ian Hugill
"I have worked with Simon for a number of years where he has arranged the provision and support of both mobile and fixed telecommunication solutions. Simon is open, honest and drives an [...]"

Just one of many endorsements on LinkedIn

Paul Duxbury
"Well organised and responds to requests."

Just one of many endorsements on LinkedIn

Charles Taylor
"I have dealt with Simon for many years within the Telecoms Industry, he is a highly motivated individual with an attention to detail providing clients with the highest degree or service, advice [...]"

Just one of many endorsements on LinkedIn

Craig Bolton
"Since entering into an agreement with Intouch Advance, I have been overly impressed by the professionalism of Simon and his team who have been relentless in their service delivery and is a [...]"

Just one of many endorsements on LinkedIn

Julie Middleton
"Simon's tenacity to excel and deliver the best is infectious. His results speak for themselves. Its been a pleasure to work with Simon - his guaranteed customer focused approach and [...]"

Just one of many endorsements on LinkedIn

Don Robertson
"I worked with Simon for a couple of years at Colt. He was driven, focused and an exceptional saleperson who went the extra mile to provide a first class service to his clients."

Just one of many endorsements on LinkedIn

Andy Cook
"I have worked with Simon for a number of years and always found his approach to business to be professional, efficient and focused."

Just one of many endorsements on LinkedIn

Chris Cowie
"I'm working with Simon right now as an EE Direct Partner, driving Business connections within the Small Business and Corporate Marketplace in Yorkshire I'm finding Simon to be incredibly [...]"

Just one of many endorsements on LinkedIn

Michelle Ripley
"Simon is extremely passionate about delivering the best results for you and the genuine care and attention to detail is truly amazing. Simon and his team are experts in telecommunications that [...]"

Just one of many endorsements on LinkedIn

Neil Sevitt
"Simon runs an excellant business with attention to client service and relationships at the heart of everything the company does. He has a team around him who are committed to the business and who [...]"

Just one of many endorsements on LinkedIn

Ian Shearer
"I have met many Senior Directors within the Telecoms Sector, however Simon is an individual who's word is his bond, and beyond anything in a business relationship that trust required, is built [...]"

Just one of many endorsements on LinkedIn

Ian Hunter
"Our Global Company UPM-Kymmene LTD - highly recommend Simon and Services, he has proved you can significant reduce cost and run an excellent customer service team."

Just one of many endorsements on LinkedIn

Scott Walker
"I had the privilege of securing Intouch Advance Ltd as a systems Integrator for Core Telecom. During which time Simon and I forged a great partnership and I worked with Simon on a number of high [...]"

Just one of many endorsements on LinkedIn

Marshall Sugden
"Simon's personal energy, and passion to provide solutions, are what makes him and his firm different."

Just one of many endorsements on LinkedIn

Jude Stenburge
"In the time I wave worked with Simon I have found him to be extremely driven and completely focussed on delivering a great customer experience. He has a great team working for him and truly puts [...]"

Just one of many endorsements on LinkedIn


Celebrating our successes…

…we are proud of our achievements and feel honoured to have received the following recognition for our drive, growth and successes within the telecoms industry.

  • Small or Medium Enterprise of the Year:
    Highly Commended Bradford Means Business Award: Telegraph & Argos 2015
  • Top 42 under 42 Entrepreneurs in Yorkshire 2015:
    Awarded to CEO Simon Pollard by the Insider
  • Best Customer Service Award:
    Finalist Comms Dealer Sales Awards, 2013
  • Customer Service Award:
    Finalist Mobile News Awards, 2013
  • Small to Medium Enterprise of the Year:
    Highly Commended Bradford Means Business Award: Telegraph & Argos 2013, sponsored by Morrisons Supermarkets Plc
  • EE Business Partner
    Everything Everywhere (EE), 2012
  • UK’s largest Business Partner – Expediential Growth
    Uniworld, 2007
  • UK’s Fastest Growing Business Partner
    Uniworld, 2006
  • Best Colt Partner
    COLT Telecom, 2004/2005
  • Exceptional Growth
    COLT Telecom, 2004
  • Top Five Partner Award
    COLT Telecom, 2004
  • Fastest Growing Partner
    of the Year COLT Telecom, 2001-2003

Intouch Advance, Festival Building, Ashley Lane, Shipley, BD17 7DB. Tel: 0844 568 0000